Singapore Visa

Customer Support

Contact Singapore Visa Support

Need help with your Singapore visa application, documents, payment or application status? Send our support team a message and we'll assist you.

Send Us a Message

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If you have already applied, enter your reference (SGV followed by six digits).

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For your security, please do not include payment card details, passwords, passport scans or other highly sensitive information in your message.

Before You Contact Us

  • Existing applications

    If you have already applied, include your application reference (for example SGV123456) so we can find your enquiry more quickly.

  • Payment questions

    Mention your application reference and the email address you used when applying. Never send full card details, passwords or security codes.

  • General visa questions

    Our guides may answer your question straight away: see the visa requirements, visa fees and frequently asked questions.